El Royale Hotel Bandung

Location of hotel was OK Breakfast Buffet was very delicious with many kind of food and beverages

1. Deluxe Twin Room in old Tower wasn't too nice, unfortunately Booked.net doesnt describe which room at New Tower or Old Tower. 2. Room equipment and maintenance very poor, such as bath room can locked it self from outside (spooky?), refrigerator so old and cant freeze/so old. 3. Misterius sounds/disturbing from outside window (4th floor - we're at R. 452), next to the mosque/swimming pool at the evening. 4. The isle from outside of lift to our room, a little bit dark/not too bright

The room is quite clean & comfort,especially when you stay at condotel.

The hotel service was sooo time consuming. It took 2 hours for me to wait to be checked in while the room was cleaning.AS Soon as we get to the room,some of the room equipment like towel wasn't There.and it Also Take for hours for me to get the towel.the hotel service was sooo poor.

the staff is so kind n helpfull n the location is in the center of the city so it's make me easy to have touring around the city.......

it's old hotel, the room is not so large but clean enough, but the bed is so small, maybe it needs renovation to make it more comfortable.......

Clean; location and reliable

Food taste could be improved

- Very poor quality, hard pillows - I couldn't sleep on it at all and hotel didn't have any proper replacement - No Internet connection in the room - Extra electricity socket was broken - had to unplug lamp to connect laptop - Old hotel pending major renovation - Slow service - Really noisy at 2nd floor

Great location New condotel Variety of breakfast

Need more chair in lobby area

The only I like is the location of the hotel.

1. Unable to provide extra room key which is actually very common in other 4-star hotels. 2. Other services, i.e. pressing, room service, drinks at the lobby lounge must be paid in cash. They don't allow us to sign the bill and pay together with the hotel room upon checking out. 3. For the bathroom towels, the hotel only provides bath towel. No face and hand towels. Again, this is a 4-star hotel....they claim. 4. Parking space is very narrow and is very difficult to manouver

After renovation its a really nice and comfortable hotel

nice n confort , we stay at condotel new room

the bed its not comfort but the room is very nice also the facilities

I likes to stay at grp because location of this hotel is side by side with Kathedral, it's very nice for our family, on sunday mornings we can go to church with just walk. Grp is also very close to my favorite bakery, pt. Rasa, Batagor Kingsley and Es Oyen

they come and picked us from the airport and provide us with the shutle bus back to the airport at the end

We were at first disappointed with the initial rooms they gave on the old wing , we complained as it didn't look like what was shown in d net , they eventually changed our rooms but with 1 room that didn't get d king size bed as requested . But on d whole we r happy with d new wing and position of hotel is convenient

Good size bedroom Clean Good selections of breakfast

Staff need to take serious actions when dealing with customers who smoke in the non-smoking area/bedroom

The facilities and location are good.

When we want to check out, the hotel staff is not quick response, because we need them to pick up my stuff from room into the lobby.

everyhing was ok

nothing